Management of Cultural Diversity
The aim of the Master's program Management of Cultural Diversity at Tilburg University is:
First, to equip students with the necessary expertise, tools and skills to analyze cases of cultural diversity in organizations and societal fields like education, health care, labor market and arts and culture.
Second, based on such an analysis they will be able to design management interventions to neutralize the risks and to take advantage of the opportunities stemming from cultural diversity.
A master's program about the impact of globalization and intercultural communication
Globalization means movement. People, images, symbols, information, capital, goods and so on increasingly move from one corner of the world to another and people communicate with other people many miles away. As a consequence, individual people are increasingly being confronted with (all kinds of) different influences and ideas from other parts of the world.
About collaboration between people with different cultural backgrounds and world views
Global communication media like the internet and means of rapid transportation facilitate such encounters. The same holds true for multinational organizations that expand globally and thus incorporate people with all kinds of cultural orientations in their workforce.
Organizations and societal fields such as the labor market, education, health care and arts and culture are increasingly made up of employees and citizens with different identities and have to deal with customers and citizens with diverse orientations and world views.
Numerous questions are raised regarding cultural diversity in organizations, such as:
- What does it mean to a hospital when patients with various religious beliefs need tailor-made care?
- How are production and service delivery affected when people from all parts of the world come together to communicate and work in a company?
- What are the consequences when citizens representing different identities, traditions, languages and beliefs send their children to mixed schools?
- Do people with different ethnic backgrounds get equal opportunities in the labor market?
Cultural diversity entails both risks and opportunities
- Risks: think of miscommunication, conflict and exclusion.
- Opportunities: think of innovating ideas, creativity and renewal of production and service delivery.
Consequently, there is need for management, policy and intervention to deal with these risks and opportunities, i.e. to neutralize the risks and take advantage of the opportunities presented by cultural diversity.
Do you want to identify these issues and provide management and policy solutions?
There are as yet no management and policy solutions available. New answers need to be developed in each specific case, place, organization or field based on a sound understanding of the issues involved at that moment and in that particular context.
Tilburg University is well-positioned to offer such a program. It has at its disposal of high-level and internationally oriented expertise in the various relevant academic fields, embodied by teaching staff firmly embedded in and intellectually nourished by relevant research programs.