Research Group Organization & Strategy
The research in the Organization and Strategy group focuses on a
firm's choice of strategy and its organization structure and
processes, and how these choices influence firm performance and a
firm's long-term survival. It is hoped that this research not only
contributes to management theory, but that it will also help to
improve the quality of decision making by (top) managers. Research
projects are typically empirical in nature: studies involve the
development of theories (in the relevant domains of management) from
which testable hypotheses are derived and tested using large scale
samples (for instance, panel data) and longitudinal clinical case
studies. The objects of study are:
- Foreign entry, cultural barriers and learning
- Learning from product and geographical diversity, acquisitions, and organizational growth and long-term survival
- Organization culture, management style and organizational performance
- Trust, culture and management
- Technological evolution and strategic conduct
- The extent, timing and determinants of exits of foreign affiliates
Foreign entry, cultural barriers, and learning
This research explores the problems that firms encounter when expanding
beyond their national borders (particularly, the problems of how to
operate in foreign cultures) and how they learn to deal with these
problems. The perspectives in this research build on organizational
learning theory. Separate hypotheses have been developed for
acquisitions and start-ups, alone or with partners (i.e., international
joint ventures). Hypotheses have been tested using longitudinal data
on 1,600 expansions of 25 large Dutch firms between 1966 and 1994.
Recently, for instance, on which conditions favor radical change in
organizations, or alternatively, incremental change. This research
seeks to gain more insight into the mechanism of learning in
organizations, but continues to be applied to the international
business setting.
Learning from product and geographical diversity...
Learning from product and geographical diversity, acquisitions, and organizational growth and long-term survival. Traditional streams of literature suggest that in the long run, firms
are inert and lag behind changes in the environment (i.e.,
population ecology) or that long periods of incremental change are
interpuncted by short periods of radical change (punctuated
equilibrium theory) which allows the firm to synchronise to the
environment again. Our stream of research builds on a more recent
research development that recognizes that firms attune to their
environment - and in the long run survive - by regular "shocks" to
their system that infuse knowledge into the organization and counters
inertia. Examples of "shocks" that have been studied in various
research projects are entrances of firms into foreign product and/or
geographical environments, and acquisitions that imply that the focal
firm has to absorb firms with a different culture, strategies,
systems, mental models, and so on. Evidence from longitudinal data on
1,600 expansions of 25 large Dutch firms between 1966-1994 confirms
the general idea that firms that engage in such strategies face
short-term costs but long-term gains, which appear to enhance their
long-term survival.
Organizational culture, management style
Organizational culture, management style and organizational performance
This research program is concerned with leadership/management and
organizational culture and performance. One empirical survey study in
one of the largest Dutch banks, for example, shows that a balanced
transformational top leadership style relates significantly to a small
organizational culture gap as well as to high objective
performance. Our findings suggest that, instead of striving towards a
strong culture, a firm should concentrate on reducing the gap between
preferred and perceived organizational culture. Another study, carried
out among the employees of small and medium-sized professional
service firms in The Netherlands and Germany shows that some internal
firm resources (including various organizational practices and top
managerial competence) explain significant performance variation.
Current research is underway to refine the measurement taken in order to
launch new studies with a focus on intra-organizational predictors
of firm success.
Trust, culture and management
This set of projects focuses on the way in which systems of
management, trust relations, and national cultures interact. One
project focused on African cultures and management. A pilot study in
14 countries has been performed. In the next stage, the instrument
developed in this pilot study will be used in a 20+ country survey.
Another project focused on national cultures and entrepreneurship.
Using existing datasets, it can be shown that a substantial part of
the differences in entrepreneurship levels between countries can be
explained on the basis of differences between national cultures, even
when all obvious economic variables are controlled for. A third
project focused on international differences of goals in business.
Data have been collected in eight countries and are now being
analyzed.
Technological evolution and strategic conduct
This research program seeks to map technological trajectories in
relation to strategic conduct. Firms produce discontinuities in
technological trajectories through conduct ranging from R&D
investments to creation of inter-firm alliances which connects
complementary technologies and other assets. One study examines the
evolution of tennis racket technology which has shown four successive
dominant designs since the early 1970s. In this study we combine firm
conduct with consumer behavior. Innovations which at an earlier time
were not well received, diffused widely during a later period. A
similar study is underway in stereo and sound systems in which the
product architecture is examined in reference to the configuration of
firms and their divisions within certain value chains. Institutional
factors complement market factors as shaping the selection environment
of new products and services. A third study explores technological
convergence around digital imaging. Joint ventures and acquisitions
are traced to show that convergence between multiple strands of
technology or industry classes emerges as the results of collaborative
conduct and social capital of organizations.
The extent, timing and determinants of exits of foreign affiliates.
This research looks at exits of American manufacturing affiliates of
foreign investors, to better understand the causes, circumstances,
timing, and determinants of exits (both through sales and through
liquidations/bankruptcies). Exits of business units result from a
variety of factors, and one part of the project seeks to develop a
typology of exits by tracing down all exits (as of 1998) from the
population of all Japanese affiliates manufacturing in the United
States in 1980 and building up a comprehensive documentation on the
circumstances and motives for all these exits. Another way to
understand exits is to compare exit rates and exit hazard functions of
US affiliates of parents based in different countries. The project
has pooled databases of Japanese, Dutch, Danish, Norwegian and Finnish
firms to see whether parents based in countries which were culturally
further from the US had higher exit rates. The impact of cultural
distance on exits has also been investigated by comparing the survival
in the US of Japanese-Japanese and Japanese-American manufacturing
joint ventures. An ongoing project looks at the timing of exits, and
investigates whether there are systematic differences in the time
pattern of exits of US based affiliates of Japanese and North European
parents (as reflected in each country's hazard function).
The research group in Organization is closely related to CIMS (Center for International Management Studies).