European Research Institute in Service Science

European Research Institute in Service Science (ERISS)

The European Research Institute in Service Science boasts a multi-disciplinary, internationally renowned innovative research and development team that operates all across Europe.

ERISS logo

European Research Institute in Service Science

Hosted by the Tilburg School of Economics and Management, the European Research Institute in Service Science (ERISS) boasts a multi-disciplinary, internationally renowned research and development team that is committed to pooling, coordinating and consolidating research activities in service science and innovation all across Europe.

About ERISS

The European Research Institute in Service Science (ERISS) undertakes innovative, interdisciplinary services research. We focus on real-world challenges that demand the use of multiple conceptual, methodological and substantive approaches. Using a wide range of research techniques allows us to devise innovative solutions. ERISS is initially focusing on service value networks. More generally, we aim to:

  • lead the services profession in the provision of standards of excellence and research;
  • promote the profession, and expand knowledge and skills;
  • raise awareness about services science via innovative research projects.

ERISS promotes excellence in a field that is critical to European competitiveness. Uniquely, we are committed bringing together actors, including the European Union, EU/CORDYS: Service Software and Service Architectures, Infrastructures and Engineering , the Netherlands Organisation for Scientific Research (NWO), and top academic institutes. Our long-term ambition is to become a think tank with a far-reaching impact on both European and global research.


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