European Research Institute in Service Science

About ERISS

The European Research Institute in Service Science (ERISS) undertakes innovative, interdisciplinary services research. We focus on real-world challenges that demand the use of multiple conceptual, methodological and substantive approaches. Using a wide range of research techniques allows us to devise innovative solutions. ERISS is initially focusing on service value networks. More generally, we aim to:

• lead the services profession in the provision of standards of excellence and research;
• promote the profession, and expand knowledge and skills;
• raise awareness about services science via innovative research projects.

ERISS promotes excellence in a field that is critical to European competitiveness. Uniquely, we are committed bringing together actors, including the European Union, EU/CORDYS: Service Software and Service Architectures, Infrastructures and Engineering , the Netherlands Organisation for Scientific Research (NWO), and top academic institutes. Our long-term ambition is to become a think tank with a far-reaching impact on both European and global research.