Tilburg School of Humanities

Communication, Culture, Philosophy, Religion and Liberal Arts and Sciences

€ 250,000 for research into Data Science solutions for retirement

The board of scientific institute and knowledge network Netspar has awarded € 250,000 for a three-year research project from Tilburg University researchers Peter de Goeij and Eric Postma. The project is called Data Science Solutions to Enhance Pension Communication. The project is expected to start in January 2018.

The purpose of the project is to use the power of state-of-the-art data science methods to study and improve communications in the field of pensions and insurance in two areas: textual (from source, for example, e-mail between customers and pensioners) and visual (from the recipient, for example, by following eye movements of customers who read information on the pensioners' websites). It also explores the possibilities of machine learning (algorithms) to facilitate communication in the area of pensions and insurance. The intended output consists of academic papers, reports on the results obtained and software tools for performing the necessary improvements.

The award is in keeping with the recommendations of Netspar’s Partner Research Counsil that assesses the applications on policy relevance. The scientific assessment was carried out by the independent Scientific Council of Netspar.

About Netspar

Netspar, Network for Studies on Pensions, Aging and Retirement, is a think-tank and knowledge network. Netspar is dedicated to promoting a wider understanding of the economic and social implications of pensions, aging and retirement in the Netherlands and Europe. Netspar contributes actively to the social discourse on such matters among policymakers, scholars, and pension and insurance professionals by both developing knowledge through independent scientific research and sharing that knowledge through publications, events, and education programs.