News and events Tilburg University

Find all the answers to your IT questions!

Published: 10th September 2019 Last updated: 10th September 2019

Did you know that you can find the answers to many IT questions in our Self Service Portal? Here you will be able to find answers 24/7 to questions on, among other things, the Wi-Fi network, your password, and the digital learning environment ‘Canvas’!

Almost all IT questions have been asked before and these answers are available in the Self Service Portal (SSP). Here you will be able to find answers 24/7 to questions like:

  • how do I link my smartphone up to the university’s wireless network?
  • I need to change my password. How do I do that?
  • how do I get access to Canvas?

The SSP is a knowledge database and registration tool rolled into one. All frequently asked questions that reach IT Support are entered into this database. IT Support staff can refer you to the answers available in the SSP, if you had not found them yourself yet. You can also consult the maintenance schedule, ask new questions, and check the status of your pending requests.