On this page you can read the answers to frequently asked questions on accommodation.
Will I be able to terminate my contract due to Covid-19?
This depends on the cancellation policy of your contract. Please make sure to read and fully understand your contract before signing. Reach out to your landlord and ask if termination of the contract if possible if you are not able to stay in your room due to COVID-19.
I have missed the reserved accommodation, what can I do now?
You can look for a room yourself. Check out the “find accommodation yourself” section on this website to find useful tips and links so you can get started.
I am starting my studies in January/February, is there reserved accommodation for me?
Yes, we have reserved accommodation for exchange and degree students starting in January/February.
We do advice you to be extra careful in this situation. Please keep all the safety instructions in mind.
When should I start looking for a room?
Depending on when you are starting your studies. In general we recommend that you start at least 5 months in advance when you are starting in September. If you are joining us in January/February 3 months should suffice.
Should I sign a contract which is in Dutch?
We do not recommend signing a contract you cannot read. If you’d like to offer your landlord a standardize contract in English you can contact the Housing Office. The Housing Office is also available for checking your Dutch contract.
Where can I go if I have questions about my contract?
If you have questions about your contract you can contact the Housing Office. If there are larger issues at hand, they might refer you a free legal support office.
When can I register at the municipality?
As soon as you are registered by your landlord at your address, you can register at the municipality. This has to be done within the first three months of your arrival. For more questions about immigration and BSN numbers please consult the immigration webpage.
Is it normal that I have to pay a registration fee for some websites?
Yes, often websites ask for a +/- 30 euro fee for registration. We recommend that you carefully pick one/two websites so that you don’t have to pay for websites you won’t use. Many offer the same things, so take a look around before you decide on a website.
How do I know if I am eligible for Housing Allowance?
This largely depends on your own credentials but also on the house you live in. Check the information above under 'Dutch rental law' and check with your landlord to see if your studio/apartment in eligible.
My landlord is asking for a guarantor – why?
This is quite normal for students to have a guarantor on their lease, since they often have little or no income. Therefore they sometimes ask your parents or other persons who do have income to guarantee your lease.
Technically this means that if you fail to pay your rent in time, they can recover the costs on your guarantor.
Often this means that your guarantor has to fill out a form stating their ability to do so.
However, as long as you pay your rent in time and in full they will not ask your guarantor to pay anything.
Where can I find more information on Dutch rental law?
Please check the website Dutch Rental Law for additional information on e.g. deposits, rent and contracts.
I have a question to which I cannot find the answer to on the website, who can I contact?