I forgot my password
If you have forgotten your university account password, it can be reset.
There are three options for doing so
1. I have set password recovery options
If you have set your password recovery options, you can set a new your password on-line, either by requesting a password mail or by answering your secret questions.
2. I have not set up any password recovery options
If you have not set your password recovery options and you can access your mail (e.g. your mail program is still open), then you can request a password mail. This mail will be sent to your university mail address as a standard.
3. I have not set password recovery options and no longer have access to my university mailbox
If you have not set your password recovery options and you cannot access your mail (your mail program is closed and you need your password to open it), then you must go to IT Support and set your new password there. Remember that you need to identify yourself at IT Support.
What is this Password recovery service anyway?
In case you forgot your password, the Password recovery service will enable you to set a new password. You can apply for a password mail from the Password recovery service . This mail will be delivered not only to your university mail address but also to an extra mail address of your choice. In addition to that, you can provide two secret questions and answers with which you can authenticate yourself.
What is password email and how do I request?
A password e-mail consists of a secured link with a unique key which allows you to reset your password online.The secxure link from the password recorvery service is valid for 24 hours and you can use it only once to set your new password.