News and events Tilburg University

Article about an integral contextual perspective on job intensification by Sjanne Marie van den Groenendaal, Charissa Freese and Marc van Veldhoven

Published: 23rd September 2020 Last updated: 23rd September 2020

Recently, Tijdschrift voor HRM published a new article by Sjanne Marie van den Groenendaal, Charissa Freese and Marc van Veldhoven about the impact of social developments on the work intensification of six professions (including: home care workers, elementary school teacher, ICT system administrator, mobile object commander, truck driver inland and order picker) over the past 20 years. Consequently, an integrated model on work intensification was developed, showing the interaction between the following four aspects: changes in quantitative job requirements; qualitative job requirements; work resources and personal resources of professionals. This research showed that all of the surveyed professions have to deal with an increase of the workload; in most cases this increase was caused by fewer or adjusted resources and higher job requirements. Moreover, demanding clients, colleagues and students seem to cause more workload as well, because of changing social norms and values. Click here to read the full article on the website of Tijdschrift voor HRM (in Dutch).