What to do in case of an emergency?
The staff of the International Office is here to support you in your experience abroad. We are available to assist you should an emergency situation ever arise.
I am in an emergency. Whom to contact from the university?
Please use the following numbers to contact us by phone:
International Office (Monday - Friday 8:30 - 17:00 hrs)
- +31 (0)13 - 466 8943 or
- +31 (0)13 - 466 4657
Outside office hours
- +31 (0)13 - 466 3000
- This is the number of Security of Tilburg University and 24 hours per day available; they will contact a staff member of the International Office if necessary.
When you call, ask the name of the person to whom you are speaking, then give that person the following information (please try to speak slowly and clearly):
- Your name
- Your location (inlcuding the name of the country, city and location within the city)
- A brief explanation of the problem, the type of help you are requesting and how we can contact you (telephone number including the country code or e-mail address)
What can I do in case of an emergency outside office hours?
- Off-campus: call 112.
Dutch police has released 112NL app for contact with emergency services. People in the Netherlands who cannot hear or speak well can now reach the 112 emergency control room via a smartphone app. The app is also suitable for people who do not master the Dutch or English languages. Download links: Google Play Store; Apple App Store
- On-campus: call +31 (0)13 - 466 2525.
- Telephone helpline for students of Tilburg University who are experiencing personal, mental or emotional problems: call +31 (0)6 28771262, available daily from 08:00 to 23:00 hrs.
- If you are thinking about suicide and think you have no one to turn to, call 0800 - 0113 (free) or chat with 113 online (suicide prevention).
- You can contact the Listening Line day and night (anonymously and free of charge) for a conversation about anything that is bothering you: tel. 088 - 0767 000 or chat via the Listening Line.
- The emergency number of the crisis intervention team Tilburg is 0800 - 8013, available day and night for acute psychological emergency situations of someone around you (not if you are in an emergency situation yourself).
If there is no life-threatening situation, but you feel that a doctor should look into your medical complaints at short notice, you contact the Stichting Huisartsenposten Midden-Brabant, which consists of two emergency locations in the region of Midden-Brabant.
About 100 general practitioners work together to guarantee medical care at night, the weekend, and on official holidays. You can go to the emergency post for urgent general practitioner care, which cannot wait for the next consultation hour of your own general practitioner.
First of all you must telephone: +31 (0)85 - 5360 300.
Visiting address Huisartsenpost
- Lage Witsiebaan 2a, 5042 DA Tilburg
What to do when there's an emergency on campus?
- On-campus: call +31 (0 013 - 466 2525.
Only for emergencies, you can call +31 (0)13 - 466 2525. Please do not call the national alarm number 112.
In case of an emergency or accident, we ask you to call the internal emergency phone number. Please do not contact external aid workers via 112. Our colleagues will contact them so they will also be able to host them on campus. We ask you to stay calm and provide help, as needed, remain with the victim until help arrives and to follow instructions from the Emergency Responder/First Aid professional.
When to call the national emergency number 112?
You call the emergency number 112 for urgent assistance. For example, when you or someone else needs urgent medical assistance. In case of fire. Or when you are a witness to a crime. For example assault or burglary.
Do you have tips before I travel to Tilburg?
- Make sure that your family knows how and where to reach you in the Netherlands.
- Give them full details about your travel arrangements.
- Keep in regular contact with them.
- If an emergency arises, contact your family as soon as possible; if you cannot reach them, record a voicemail on your cell phone informing them that you are okay and that you will contact your family as soon as possible.
- Educate yourself about the country to which you travel, including any countries to which you wish to travel on holiday.
- Check your insurance and put the emergency number in your mobile phone.
- Inform Tilburg University's Student Administration about your address in Tilburg and use the second address for contact information in case of emergency.
- Print an emergency card and put it in your wallet or purse.
|In case of emergency please contact:||Name:|
|.....................................................||Date of birth: .. / .. / ....|
|(phone numbers)||Blood type:|
|+ . . ...........................................||Allergies:|
|+ . . ...........................................|