How to find a general practitioner and what to do in case of an emergency?
Medical aid for international students.
A general practitioner (GP) is called a 'huisarts' in Dutch. A general practitioner can be found via the on-line yellow pages under the heading of 'Doctor - General Practitioner'. Please first call the practice to ask whether they are accepting new patients (each practice has a maximum number of patients that they are allowed to see). If a practice does not take on new patients, you can often go there only once, as a passer-by.
Another option would be to contact your health insurance agency to request a list of practices that are accepting new patients.
Please note: There is a shortage of general practitioners in our region. Many GP practices are full and no longer take on new patients. At most practices you can go for a consultation only once (pay immediately!). If you have to visit a doctor regularly but cannot find a general practitioner, contact your insurance company (e.g. AON). They are obliged to help you find a GP practice.
A general practitioner can be consulted by appointments which can be made by phone or in person during consultation hours. Approximately ten minutes are allowed per patient. It is possible to ask for a double appointment in advance if you feel that this will be necessary. House calls are kept to a minimum. The costs for a consultation are approximately € 27. You will have to pay this amount in cash, but you can claim the expenses back from your insurance company.
If you have (basic) Dutch health insurance, e.g. because you work here, then general practitioner care is always free of charge.
When do you have to see a doctor?
In the Netherlands, medical care sometimes works differently than you are used to. In the Netherlands, medication, e.g. antibiotics, is written out much less quickly. It is normal to wait and see if something is bothering you first, many ailments will pass by themselves. If you have a cold, it takes on average a week before the virus is eliminated, regardless of whether you are taking any medication.
You don't have to see a doctor for that. But if you find it disturbing, you should of course just contact a doctor.
For simple medical problems, you can often also visit a pharmacy or drugstore (e.g. Kruidvat, Trekpleister, DA, Etos), which are experts in self-medication and can provide information about it.
A reliable website for information and advice on various complaints is thuisarts.nl or download the app "moetiknaardedokter". Unfortunately, it is only available in Dutch, but with a translation program you can go a long way.