Programming

Taking an online exam with Canvas

Next to TestVision, Tilburg University uses  Canvas for organizing online remote exams. It is important that you complete the following steps well in advance of the exam date so that you have time to solve any problems you may encounter and you can start the exam well-prepared.

Prepare yourself for an exam in Canvas

It is important that you complete the following steps well in advance of the exam date so that you have time to solve any problems you may encounter and you can start the exam well-prepared.

PLEASE NOTE: does your exam involve online proctoring? Complete the steps on the online proctoring web page to prepare yourself.

1. Register in time for the exam
2. Check if your hardware (laptop/computer) and internet connection meet the requirements
3. Take a practice test
4. Read the instructions and regulations for exams in Canvas
5. Prepare your workplace and yourself
6. Be alert to follow-up calls and fellow-students communication procedures after exams

Technical problems during the exam

If you experience any problems during the exam, please contact IT Support via +31 (0)13 - 466 2222 or itsupport@tilburguniversity.edu. Support is available during all scheduled exams, on Saterdays as well.  Always mention the course code and course name of the exam in question. Always state explicitly whether the exam is taken in Canvas or TestVision.

Questionnaire after exam

At the end of your scheduled online exam, you will see a questionnaire where you can indicate whether unwanted disturbances occurred. For example an internet connection that malfunctioned regularly or technical error messages that appeared on the screen.

Completion of the questionnaire at the end of the exam is compulsory! Please use this questionnaire to mention all events during the exam that could be relevant in the assessment of the exam.

Frequently Asked Questions

Do I need a webcam for my online exams?
I can not login in the online exam in Canvas, what should I do?
What happens if my internet connection is (intermittently) lost while I'm taking an online exam (without proctoring)?
If, for example due to technical problems, I start the exam later than the official start time, do I get extra time at the end?
For online exams, does the rule also apply that you can start up to 30 minutes after the official start time of the exam?
The exam questions in Canvas are in another language than I expected. What can I do?
Can I just use the TAB key during an online exam to indent text?
When I submitted my exam answers in Canvas, I got a white screen. Have my answers all been saved?
When do I get the final results of my online Canvas or TestVision exam?