Collective right of complaint
Groups of students may submit a collective written complaint if they feel that the university (of which the school is a part of) has failed to meet its obligations. Groups of students from the same program may also make use of this collective right of complaint.
Complaints must be filed to the school dean within three months of the incident taking place and should be restricted to those relating to teaching standards or course curriculum.
Complainants will be given the opportunity to substantiate their complaint verbally. Within six weeks of substantiating your complaint or informing the authority that you will not be making use of this opportunity, the dean will send a written response, justifying which measures need to be taken, if any.
Names and addresses of the deans can be found on the web pages. Alternatively, you can contact your school education office.