dr. Christine Liebrecht

Universitair docent

TSHD: Tilburg School of Humanities and Digital Sciences
TSHD: Department of Communication and Cognition

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Top publicaties

  1. Linguistic elements of conversational human voice in online brand com…

    Liebrecht, C., Tsaousi, C., & van Hooijdonk, C. (2021). Linguistic elements of conversational human voice in online brand communication: Manipulations and perceptions. Journal of Business Research, 132, 124-135.
  2. Sorry but no sorry - The use and effects of apologies in airline webc…

    van Hooijdonk, C., & Liebrecht, C. (2021). Sorry but no sorry: The use and effects of apologies in airline webcare responses to NeWOM messages of flight passengers. Discourse, Context & Media, 40, Article 100442.
  3. I Need a CAVAA - How Conversational Agent Voting Advice Applications …

    Kamoen, N., & Liebrecht, C. (2022). I Need a CAVAA: How Conversational Agent Voting Advice Applications (CAVAAs) Affect Users' Political Knowledge and Tool Experience. Frontiers in Artificial Intelligence, 5, Article 835505.
  4. Inclusive design of a sensitive virtual assistant to support people i…

    van Heijster, H., Liebrecht, C., Bol, N., van Calis, J., van der Cruijsen, A., Dijkgraaf, M., Feitz, W., Muller, M., Tromp, E., Bevelander, K., & Antheunis, M. (2022). Inclusive design of a sensitive virtual assistant to support people in vulnerable positions in their access to care. In CONVERSATIONS 2022 : the 6th International Workshop on Chatbot Research, Applicatinos and Design (pp. 1-6) https://conversations2022.files.wordpress.com/2022/11/conversations_2022_projectpresentation_7_heijster.pdf
  5. A Framework and Content analysis of Social Cues in the Introductions …

    van Hooijdonk, C., Martijn, G., & Liebrecht, C. (2022). A Framework and Content analysis of Social Cues in the Introductions of Customer Service Chatbots. Paper presented at Conversations, Amsterdam, Netherlands.

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