dr. Eirini Spiliotopoulou

Bio

I am an Associate professor of Supply Chain Management at Tilburg University. I am currently a visiting Scholar at MIT, Sloan School of Management.  

Before joining Tilburg University, I worked as assistant professor at VU Amsterdam, and as research fellow (post-doc) at European Business School (Germany). I received my M. Eng. and PhD in Logistics and Supply Chain Management from MIT-Zaragoza Logistics Program (Spain). I also spent time at MIT, Harvard, University of Minnesota (USA) and University of Pompeu Fabra (Spain). Before joining academia, I worked as logistics and procurement specialist for the private sector and the Greek Ministry of Transport.

Expertise

My main research focuses on behavioral operations, studying issues of supply chain coordination, information sharing and human-algorithm interaction. I am also interested in sustainability and social responsibility in supply chains and have worked on topics related to global health supply chains and humanitarian logistics. In terms of research methodologies, I combine analytical modeling with experiments and secondary data.

Courses

• Supply Chain Management
• Supply Chain Management for Pre-master
• Supply Chain Design and Planning

Highlights

 My research has been published in leading journals such as Production and Operations Management, Decision Sciences Journal and European Journal of Operational Research. I have received several research awards including the POM Skinner Best Paper Award 2016.

Editorships

• Decision Sciences Journal,  Associate Editor, 2023- present, Editorial Review Board, 2020-2023
• Production & Operations Management,  Editorial Review Board, 2022-present
• Ad-hoc Reviewer:  Management Science; Manufacturing, Service & Operations Management; Journal of Operations Management;  European Journal of Operational Research.

Recent publications

1. How data-driven decisions help restaurants stay competitive

   Roy, D., Spiliotopoulou, E., & Vries, J. D. (2023). How data-driven decisions help restaurants stay competitive. Web publication/site, Harvard Business Review. https://hbr.org/2023/10/how-data-driven-decisions-help-restaurants-stay-competitive

2. Behavior in rationing inventory across retail channels

   Hofstra, N., & Spiliotopoulou, E. (2022). Behavior in rationing inventory across retail channels. European Journal of Operational Research, 299(1), 208-222.

3. Ordering decisions under supply uncertainty and inventory record inac…

   Hofstra, N., Spiliotopoulou, E., & de Leeuw, S. (2022). Ordering decisions under supply uncertainty and inventory record inaccuracy: An experimental investigation. Decision Sciences. Advance online publication.

4. Bounded rationality in unbounded ramp ups

   Mandemakers, A., Akkermans, H., & Spiliotopoulou, E. (2022). Bounded rationality in unbounded ramp ups. Paper presented at 29th European Operations Management Association, Berlin, Germany.

5. Restaurant analytics: Emerging practice and research opportunities

   Roy, D., Spiliotopoulou, E., & Vries, J. D. (2022). Restaurant analytics: Emerging practice and research opportunities. Production and Operations Management, 31(10), 3687-3709.