Training Digital Safety at Work
Ransomware, phishing, viruses, protecting personal data… Knowing how to deal with security risks, being aware of de dangers of cybercrime and being able to handle data safely is becoming increasingly important. The Executive Board of Tilburg University has therefore decided to make the training Digital Safety at Work mandatory for all employees. This training was developed based on SURF’s Digital Certificate
A journey through the world of ‘privacy and security’
The training Digital Safety at Work is not about rules and protocols, but about a work approach that ensures that information is handled as securely as possible. During your work you might have to deal with personal data, research reports, financial reports, sensitive policy information, photographs and videos. When you have completed this training, you will know:
- What the five guiding principles are for properly dealing with privacy and security;
- How you can apply these principles in practice;
- Where to find help if you encounter problems or if you have questions about privacy and protecting information.
FAQ
How can I participate in the training?
Employees receive an invitation via e-mail to participate in the training. You do not have to undertake any action or register yourself for this. From the moment you are registered for the training (and have received the e-mail) you have three months to successfully complete the training. You can start, pause and pick up where you left off at any time within those three months.
After the quarter, the training environment will be closed for that quarter. If you have not successfully completed the training within three months you will be added once to the environment for the new quarter.
The training Digital Safety at Work is listed in Canvas as a Canvas course. If you don’t already have a Canvas account, we will sign you up for Canvas and then give you access to the course. When your access to the training has been arranged you will automatically receive an e-mail from Canvas. If you already have an account in canvas, we will only add you to the training. Also in this case, you will receive an automatic e-mail once you have been added. Employees who have not yet been added to the training can not yet attend the training.
Is the training mandatory?
The training Digital Safety at Work is a mandatory training for all employees. This means that you are obliged to take this course if you have an employment contract 1) for an indefinite period or a definite period of 12 months or longer and 2) with a workload of at least 0.4FTE. If you belong to this group, you will automatically receive an invitation by e-mail to participate in the training.
The result will be saved in My Employee Portal. Details about the number of correct answers or the number of attempts at a test are not recorded. Your supervisor can only see whether you have successfully completed the course.
I just started working at Tilburg University. When should I take the training?
First of all: welcome to Tilburg University, new colleague! At the beginning of the quarter we add all employees who started during the previous quarter (who also meet the other selection criteria) to the training. This means that you can expect an invitation to the training maximum 3 months after your start date. You must then complete it in that quarter.
If you haven't received an invitation after 3 months and you think you should have, please contact the Privacy & Security team.
Is it true that I am registered for the course as a "Student" instead of an "Employee"?
Yes that' s correct. Canvas knows two roles: teacher and student. If you are registered for the training, you are registered as a student. Student in this case has nothing to do with your appointment, but only with the role you have been given in Canvas for this training.
The teachers for this training are Max de Bruin and Miranda van der Ploeg-Cools. You can also send messages directly to them via the link in Canvas.
Can I open Canvas in any browser?
Canvas works in any browser. However, we recommend using Google Chrome as it is least likely to malfunction.
Are there hidden tricks or other ways to "fool" you in the training, such as phishing?
No, all links and other references in the Canvas-training are legitimate and can be trusted. If you do have any questions about this, please contact the administrators (teachers) of the training.
How long will it take for my results to be processed in My Employee Portal?
The result of your training will be registered in your personnel file. This means that both a positive result (training successfully completed) and a negative result (training not successfully completed) will be registered. Because you have three months to complete the training, the result will only be registered and visible to you and your supervisor after the quarter in which you can complete the training. If you do not see a result in My Employee Portal and you think you should, please contact the instructors of the training.
Can I pause the training and continue later?
Yes, you can start, pause and resume your training at any time during the quarter in which you were added to the course. Note, however, that you must have completed the training with a positive result within three months. Not able to do so? Then you will be re-enrolled in the training for the next quarter, and you will lose your progress.
I did not receive an email from Canvas to register for the training?
It is possible that the email ended up in your spam folder. So please check your spam folder first. If you do see the training in Canvas, then your registration was successful. Can't you log in to Canvas or don't you see the training in Canvas and do you think you should have (for example because your immediate colleagues have received an email)? Please let the course instructors know.
I would like to receive reminders about the training course from Canvas
In Canvas you can choose which notifications you receive and whether you see them only in Canvas or also receive them via email. We recommend that you turn on a number of notifications, namely; due date and announcement. You can change your settings for notifications by making changes in Canvas under 'Account' 'Notifications'.
What happens if I do not successfully complete the training within three months?
From the time you are registered for the training (and thus received the invitation email), you have one quarter, i.e. three months, to successfully complete the training. After that quarter, the training environment will be closed for that quarter. If you have not successfully completed the training within three months you will be added once to the environment for the new quarter.
Is it correct that the email with the registration from Canvas comes from Tilburg University Canvas with the email address notifications@instructure.com?
Yes that' s correct. Unfortunately, just from the email address, you can't tell that this email was sent from our own Canvas environment. Nevertheless, we can hereby ensure you that the mail can be trusted if the sender is 'Tilburg University Canvas' and the mail originates from this email address.
How will be verified that I have understood the information?
The training covers a variety of topics divided into five modules. Each module ends with a test of six questions. If you have answered at least five of the six questions correctly, you have passed the test. To gain access to the next module, you must pass the test of the previous module. If you do not pass the test, you must retake it. You can retake a test as many times as necessary. If you pass all five modules and tests, you have successfully completed the course.
I have another question or comment about training.
Are you invited to the training but you think this is unjustified? Are your direct colleagues invited to the training but you are not, even though you think you should? Or do you have other questions or comments? Please contact:
- Max de Bruin, Central Privacy Officer (ES)
- Miranda van der Ploeg–Cools, Information Security Officer (ES)
Are you already registered for the training and do you have a specific question about the (content of) the training, you can send an e-mail from Canvas to the administrators (teachers) of this training.