Quick guide for new students
This quick guide contains an overview of important information you need to successfully start your studies at Tilburg University.
Important things to know
How do I access the WiFi network?
You can use your Tilburg University username and password to access the wireless (WiFi) network called Eduroam. However, to access Eduroam you need to use a slightly different username than your regular Tilburg University username.
Where can I find my course schedule? What can I expect my classes to be like?
You can find more detailed information on the Study Guide in the Course Catalog. Course- and exam schedules can be found in the Course Catalog and in MyTimetable.
How can I buy a laptop or software (e.g., Microsoft Office or SPSS) at a discount?
As a student, you can buy Microsoft Office packages, Windows 10, Adobe Creative Cloud, SPSS Statistics, anti-virus software, and a lot more at large discounts via the not-for-profit SURFspot webshop! Moreover, they offer laptops and tablets at a discount.
Exams: Do I have to register? What to do if I can't attend an exam?
How much time do I have to complete an exam? Do I need to register in advance? How will I be informed about my grades? What happens if I do not pass? What to do if I am sick on the day of the exam?
Where can I print, scan or photocopy?
To print, scan, or photocopy you can make use of the multifunctional printers/copiers found on campus. You can send your print jobs from any student computer or from your own notebook computer (if it is connected to the network).
What books do I need to buy
The Course Catalog lists the books you need to buy. Some study associations offer you the opportunity to order your books at a significant discount and publish the required reading lists on their websites. Teachers usually give you a list of required books and lecture notes for the course in their first lecture.
University account and e-mail address: What are they for and how can I change my password?
As soon as you have registered for a program at the university you will receive an account with a password. After you have changed this password, you will have access to a large number of digital services.
Which introductions should I take part in?
International students new to the Netherlands are strongly advised to take part in the introduction to their program/School and preferably also in the TOP week organized for all new students in Tilburg.
Where are the campus study spaces?
The campus hosts about 2,800 study spaces. There are study spaces with and without desktop computers, study spaces where you can work quietly, and spaces equipped with two-screen workstations suitable for group work. Of course there are also study spaces where you can study with your own laptop.
How do I search for information in the library and other collections?
As a student you have online access to the library collection as well as many other scientific collections. Please have a look at the online instructions to get you started. If you can't find the information that you are looking for, you can ask one of our information specialists for help.
How can I register for courses?
You need to register for courses, work groups, and written examinations via OSIRIS Student.
How can I work together online with other students?
Google Apps is the e-mail and collaboration platform for students at Tilburg University. You can use Gmail, Google Drive, Google Docs, and Google Calendar. For easy collaboration with our university’s staff members, all employees are provided with a Google Apps @ Tilburg University account as well.
Interesting for you as well?
Can I take two degree programs at the same time?
This is theoretically possible, but you will have to decide for yourself if you will be able to combine the different course schedules. If you encounter logistical problems, such as conflicting compulsory group assignments, you will have to discuss this with your Education Coordinator.
What to do if I want to switch to another study program or quit my current program?
If you want to switch to another study program or want to (temporarily) quit your current program, you will have to take care of a number of things, such as registration, grants, etc.
Who to turn to when I have problems, either or not related to my studies?
Do not let little problems get out of hand. Do not hesitate to get in touch with one of the people mentioned below. They are here to help you!
What facilities are available if I am studying with a disability?
Whether you are physically handicapped or have something that is less visible but does affect your study results, the sooner you report this to the Dean of Students, the better it will be for you, because this can then be taken into account and special arrangements can be made.
Combining your study program with your own business, top-level sports, or board experience
Tilburg University is proud of its students pursuing Dual Careers, such as entrepreneurs and student athletes. We want to support this group in the best way possible. We also recommend joining a student board and let your voice be heard in university-wide, School-specific, or program-specific matters.
Where can I go if I have a complaint or if I am not satisfied?
Everyone at Tilburg University does their utmost to make sure everything runs smoothly and fairly. Nevertheless, you may feel dissatisfied with certain facilities or the way you have been treated. You may disagree with certain decisions, such as the grade received for an exam.