How to set up your WiFi connection, or how to set up a secure connection to the Tilburg University network so that you can work safely at home? Where to go with questions about your e-mail or educational applications? We are offering modern IT support to help you succeed in your studies.
IT and AV malfunctions and maintenance
Any malfunctions on IT or audiovisual applications will be published below.
Print and copy
There are over 90 multi functional printers (MFP) on campus. With these printers you can print, copy or scan documents in black and white or color. You can send a print job from a student desktop, your own notebook on campus and from your own notebook/PC off campus.
All students get a Tilburg University e-mail address ending on @tilburguniversity.edu. All e-mails from the university will be send to your official Tilburg University e-mail address.
Microsoft 365: online collaboration platform
Microsoft 365 is a collaborative platform for students at Tilburg University. You will be able to collaborate more easily with fellow students and/or staff at Tilburg University when you have various up-to-date applications and facilities at your disposal.
Google Apps is the e-mail and collaboration platform for students at Tilburg University. For easy collaboration with our university’s school and staff, all employees are provided with a Google Apps @ Tilburg University account as well.
Wi-Fi network eduroam
To connect to the Wi-Fi network eduroam you can use your Tilburg University username and password. Do you have questions on wireless access? Or do you want to know how to install Wi-Fi on your phone?
VPN (Virtual Private Network)
VPN (Virtual Private Network) is used to give access via the Internet to services and servers that are not freely accessible via the public Internet, such as when off-campus, send print jobs to one of the printer/copiers on the campus
Software and hardware
All student PCs are installed with Windows. The standard software on the PCs is:
- Microsoft 365
- Microsoft Edge
- Google Chrome
- Adobe Reader
Software on student PCs
Do you want to check which software has been installed on the student desktops? Go to Start > All programs. Or contact IT Support.
Support and manuals
Check manuals or do you have questions? Check de SelfServicePortal IT.
Purchasing soft- and hardware with a discount
Our university has made an agreement with SURFspot so you can order software, cloud services and hardware with a discount. Check www.surfspot.nl
Canvas is the digital learning environment with courses. A Canvas course may consist of announcements, documents, exercises, assessments etc. It provides you, through Single Sign-On, with as many important study applications and information resources as possible.
Want to know more about Canvas?
Check the frequently asked questions on the Self Service Portal.
University account: username and password
You can access a large number of Tilburg University applications with the credentials from your university account. Want to know more or do you have questions?
Be safe online
One of our most important responsibilities is keeping Tilburg University’s data safe and secure. We implement and maintain measures to effectively address potential weaknesses and breaches in our systems. Tilburg University believes that information security is everyone’s responsibility. Please check the webpage on online security tips.
Computer Emergency Response Team
The CERT-team (Computer Emergency Response Team) contributes to a proper IT-security on-campus. CERT operates in security incidents which disturb services to such a degree, that quick and effective action is necessary for reducing damage to computers and/or networks and to restore services. Check the CERT website.
AV Support provides audiovisual support for students. For example taking care of audiovisual aspects during events, videoconferencing and lending out AV equipment such as microphones and cameras.
Using the computer network
There are some rules and regulations for using the Tilburg University computer network.