Study delay

If you are delayed in your studies in the first four years of higher education (i.e. including the period that you may have studied somewhere else, a (hbo) bachelor's program also counts), then this delay can be compensated financially, if the delay is caused by recognised force majeure situations.  To this end, you are obliged to report any special circumstances that may lead to a delay to a Dean of Students in time.

If you wish to submit a request for a provision of study financing (DUO, only applicable to European students), for example extension of the performance-related grant, timely notification of the special circumstances is also required. Reporting to an education coordinator is not sufficient; you must do this to the Dean of Students.

In addition, first-year students are obliged to report to a Dean of Students if there are special circumstances that could lead to a delay in their studies, in connection with the Binding Study Advice (BSA).  The Dean of Students can advise the examination board to take this into account.

Non-EEA students with a study visa must reach at least 50% of the study load each year. Only if they fail to meet this requirement due to special circumstances, which were reported to a Dean of Students in time, can we prevent these students from being deregistered from the IND. See also Study progress monitoring non-EU students.

What are the circumstances?

Special circumstances can be for example: if you yourself are ill or have psychological complaints that hinder your study progress, serious illness or death of (one of your) parents, brothers or sisters, caring responsibilities, pregnancy and childbirth, or one-off events that have a major impact on your life and study progress. It's always about force majeure, so it's something you haven't chosen for yourself.

Delays due to a management position, exchange with a foreign university, work or a  sidejob or your own company in addition to your studies or other matters of your own choice do not fall under force majeure: this is your own choice and therefore does not fall under the regulations for financial compensation or postponement BSA, and therefore not under the notification obligation.

• PLEASE NOTE:  in many occasions not reported means not counted. The circumstances will only be taken into account once you have reported them.  Read here if and where you have to report special circumstances.

Circumstances after your fourth year

 If there are circumstances in your fifth year of study or later, you do not always have to report them to the Dean of  Students.  It is often sufficient to report them to the education coordinator. He or she can help you with an adjusted study planning.  This particularly applies to premaster's students with a hbo-degree, who by definition are already in their fifth year of study or later. Therefore, they can no longer be financially compensated for study delays.

Other provisions in case of special circumstances

If you wish to submit a request to an examination board on the grounds of special circumstances, you can do so directly to the examination board.  Please consult your education coordinator first.

If you have difficulty taking examinations in the regular way due to medical circumstances, you can request online examination facilities. You do not need to make an appointment.

Tilburg University and all its lecturers and staff make every effort to provide education of the highest quality, given the special circumstances and within the framework of government measures. In addition, the examination boards continue to monitor the quality of education, tests and exams.

Despite the fact that you may have run into a study delay because exams have been postponed, you have not been able to complete your internship or exchange, or it has been postponed, or online education is not equally easy for everyone to follow, the Ministry of Education, Culture and Science stipulated in its policy document of 24 April that study delays caused by the consequences of measures taken against the spread of the Corona virus do not come under "educational force majeure". 

• Servicedocument 24-4-2020,  see section 2.8.1 on page 9 about the profiling fund (only in Dutch).

However, it has now been decided that Master's students who graduate between 1 September 2020 and 31 January 2021 receive a compensation from DUO of €535 (which equals three months' statutory tuition fees), see the DUO website for more information (under the question "Am I eligible for financial compensation of my school or tuition fees?"). This is also available for non European students.

Study delay due to illness or special family circumstances (e.g. one of your parents is seriously ill or you are caring for sick family members), falls under the regular recognised grounds for delay. This is therefore eligible for a grant from the profiling fund, but only according to the current criteria. This means that the delay must have occurred in the first four years of higher education (including the (hbo) bachelor's program). 

If you wish to make use of a (financial) facility, you must report circumstances that cause or may cause you to delay your studies in the first four years of higher education to a Dean of Students within two months of their occurrence. If you want your circumstances to be taken into account when formulating the binding study advice, you must report them before 1 July at the latest.

Especially for students with a study visa: report circumstances that prevent you from meeting the 50% progress requirement before 1 August to studentendecaan@tilburguniversity.edu.

You can report the circumstances by sending an e-mail to studentendecaan@tilburguniversity.edu, in which you explain concisely and objectively what is going on. If necessary, you will receive a link from the Dean of Students to schedule an appointment online.

Furthermore, you must always be able to provide written proof of the circumstance you are invoking. This can be a medical certificate or another document (certificate of social work, therapist, official report, legal document, etc.).  You can enclose this with your e-mail (preferably in pdf format; no pictures), but you can also take it with you to the appointment.

In this overview you can read whether and where you have to report circumstances.

You are only entitled to financial support or possible extension of the performance grant if you do not yet have a diploma and if you are delayed in the period in which you are still entitled to a DUO performance grant (in other words: the first four years of your performance grant).  Any delay you may experience thereafter will be at your own expense and risk.

This means (also for international students without a DUO grant) that you must have suffered the delay within the first four years of your (first) higher education study. If you first studied elsewhere for two years before you started your studies here, this period has already expired after two years at Tilburg University. You must submit your request for financial support or a performance grant just before the end of that period.

Students who already have a HBO diploma or another higher education diploma , can no longer claim financial support, because they have already studied for (at least) four years and moreover already have a final diploma in higher education.

• See also DUO:  study delay, on the various provisions of the performance grant (only available in Dutch).

Please note:  international students without a Dutch study grant can also claim financial support if they are delayed in the first four years of their first study in higher education.

When special circumstances are reported that (may) lead to a delay, it can be discussed which actions can be taken to limit the delay as much as possible.

Agreements are made about the study progress and the possible possibilities for financial compensation, or advice to the examination board. Even for students who no longer claim financial provisions, it is therefore advisable to report circumstances in time.

In the event of a delay due to special family circumstances, you can only claim financial support. Only if you are (have been) ill yourself can you also call on the facilities of DUO (given that you have a Dutch grant from DUO). Both facilities are explicitly subject to the reporting obligation and the Dean of Students is the one who decides whether you are eligible. He is also the only person who is authorized to support an application.

Reporting special circumstances does not mean that you automatically qualify for a financial settlement or other provisions. The nature of the circumstances, the impact on your study and the causal relationship between the circumstance and the study delay will always be examined.

For the recognized grounds for study delay, see Article 3 of the Student Financial Support Regulations in the Profile Fund.

This reporting obligation is described in the Student Charter, art. 6 of the Student Financial Support regulations in the Profile Fund.

There are special arrangements for: 

• Students with a chronic illness or disability
• Students engaged in top-level sports  
• Students who are pregnant and give birth or become fathers
• Students who are personal caretakers

Don't wait too long to report, even if you think it will be not too bad, or that you will solve it yourself.  Study delay is only taken into account from the moment you report it.